This question is related to architecture. Lets assume we have multiple Departments to handle queries.
2. General Support
1. Now, I will be creating 4 dialog for each of the verticals. Depending on my first question, I need to decide which dialog should be called.
How is that achievable?
2. If the answer to the 1st question is yes, is it possible to create a dialog which will have common expression like 'Positive' & 'Negative', which can be used across multiple dialog, which will help us in creating re-usable expressions.